Contact

CONTACT INFORMATION

We love to hear from you on our customer service, merchandise, website or any topics you want to share with us. Your comments and suggestions will be appreciated. 

We want to let you know that, due to an overwhelming response to our recent promotions, some orders are taking longer than usual to process and ship. Rest assured, you will receive your order confirmation and tracking number via email as soon as your order has been fully processed. Don't forget to check your spam folder! We look forward to serving you and thank you for your patience.

Please allow up to 2-5 days for your tracking information to be emailed to you. We respond to customer inquiries within 24 hours.

CUSTOMER SUPPORT

support@walbig.com

PHONE NUMBER

+44 7537 170669

HOURS

10:00 a.m.– 05:00 p.m.

CORPORATE LOCATION

128, City Road, London, EC1V 2NX, UNITED KINGDOM. (This is NOT the Return Address. The order CANNOT BE refunded if it is returned to this address.) 

Please contact our customer service e-mail support@walbig.com if you want to process a return or refund.

DROP US A LINE

Your satisfaction is our top priority. We encourage you to reach out with any questions, concerns, or feedback, as our dedicated team is always eager to assist you. Whether you need help with product inquiries or simply want to share your experience with us, we're just a message away.

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