• Stitch Snuggle.
  • Stitch Snuggle.
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Stitch Snuggle

Stitch Snuggle

  • 90-Day Trial
  • Free Shipping
  • Easy Returns

90-Day Return & Risk Free

We love our items and we're confident you will too! In case things don't go as planned, our return and refund policy is designed to make things as easy as possible for you. Contact us and get a free replacement or your money back.

Free Shipping Today

We provide Free Shipping WorldWide for all orders ONLY TODAY. Order processing takes 1-3 business days before shipment. 

Secure & Easy Checkout

Payments are accepted via Shopify Payments, credit card, debit card, Apple Pay, Paypal.

Accepted cards are Visa, American Express, Mastercard, Diners Club, JCB, Venmo and Discover.

All transactions are secured. We are provided with an SSL encryption system to protect personal and payment data.

Kind reminder:

1. Please do not inject boiling water, as boiling water is prone to splashing out during water injection, posing a safety hazard; 2. The insulation duration is related to the environment, and the above insulation duration is for reference only;

3. The amount of water injected should not exceed 2/3 of the capacity of the hot water bag while excluding excess air; 4. Ensure that the cover is tightened to prevent hot water from overflowing.

Hot water bag sealing: environmentally friendly thickened PVC+spiral cover sealing, the fusion of high-density rubber and full cover PP, leakproof and explosion-proof.

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HAVE QUESTIONS? WE HAVE ANSWERS

What payment options do you accept?

Answer: We accept a variety of payment options to provide convenience and security for our customers. You can pay for your order using major credit cards like Visa, Mastercard, or American Express. We also offer the option to pay through popular digital payment platforms such as PayPal, Shopify Payments or Apple Pay. Rest assured that all payment transactions are encrypted and secure.

What is your return and exchange policy?

Answer: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and exchange policy. You can initiate a return or exchange within 90 days of receiving your order, provided the items are in their original condition. Simply contact our customer support team, and they will guide you through the process and provide a return shipping label if necessary.

How long will it take to receive my order?

Answer: We strive to process and ship orders as quickly as possible. The estimated delivery time depends on various factors, including your location and the shipping method chosen at checkout. Typically, orders are processed and shipped within 1-3 business days. Once your order is shipped, you will receive a tracking number via email to monitor the progress of your delivery.

How can I track the status of my order?

Answer: Tracking your order is easy. Once your order is shipped, you will receive a confirmation email with a tracking number and a link to the shipping carrier's website. Simply click on the link or enter the tracking number on the carrier's website to track the progress of your shipment. This allows you to stay updated on the estimated delivery date and location of your package.

What if I have an issue with my order or need assistance?

Answer: Customer satisfaction is our top priority, and we are here to assist you. If you have any issues with your order, such as receiving a damaged item or an incorrect product, please contact our customer support team immediately. We will work swiftly to resolve the issue and ensure your satisfaction. You can reach us via email, phone, or live chat during our business hours, and our dedicated team will be happy to assist you.

TRY US RISK FREE

  • No-Quibble 90-day money back guarantee

    We're proud to offer a 90-day no-quibble money‑back guarantee

  • Free Shipping

    Free shipping for all orders

    ONLY TODAY.

  • Hassle-free Returns

    We've made returning items quick & easy.